Return & Exchange Policy

We want you to love your purchase! If you're not completely satisfied with your order, we’re here to help.

Eligible Items: Apparel and collectibles can be returned for a full refund (excluding postage costs) within 30 days of receiving your order.
Condition Requirements: Items must be unused, in their original condition, and, if applicable, in the original packaging.
Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
Damaged or Incorrect Items: If your item arrives damaged or you receive the wrong item, we will provide a replacement free of charge. Please contact us immediately with photos of the issue at support@rehashed.com.au.

To initiate a return, please email us at support@rehashed.com.au with your order details and reason for the return.

We offer two types of subscriptions for our video content:

Yearly Subscriptions: If you cancel your yearly subscription, a partial refund will be provided based on the remaining unused portion of your subscription period.
Monthly Subscriptions: Monthly subscriptions are non-refundable. However, you can cancel anytime, and your subscription will not renew for the next billing cycle.

For subscription cancellations, please log in to your account on Rehashed.com.au or contact us at support@rehashed.com.au.

Refunds will be processed back to your original payment method within 7-10 business days of receiving the returned item.
For international orders, the same return policy applies, but customers are responsible for any additional shipping or customs fees.

If you have any questions about our returns policy, feel free to reach out to us at support@rehashed.com.au.